Legal Contact & Notices

Brand name

Boznaw

Legal entity

Placeholder, to be configured before publication: [FULL LEGAL NAME], sole proprietor trading as Boznaw

Registration number

Not applicable — sole proprietorship

Principal place of business

Placeholder, to be configured before publication: [BUSINESS ADDRESS WITH PIN CODE]

Address for service of legal notices

Placeholder, to be configured before publication: [BUSINESS ADDRESS WITH PIN CODE]

Country of operation

India

GST identification number

Not applicable

Status under the IT Act, 2000

Intermediary within the meaning of Section 2(1)(w). Boznaw is not a Significant Social Media Intermediary: it is below the 50 lakh registered-user threshold notified for that category.

Status under the DPDP Act, 2023

Data Fiduciary. Boznaw has not been notified as a Significant Data Fiduciary under Section 10.

Published under Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. This is the statutory complaint channel, and the route for appealing a moderation decision.

What a complaint must contain, and what happens to it, is set out in the Grievance Redressal Policy.

For access, correction, erasure, withdrawal of consent, nomination, and any other question about personal data.

Your rights, and how each one is exercised, are set out in Section 11 of the Privacy Policy.

For complaints under Section 52(1)(c) of the Copyright Act, 1957 read with Rule 75 of the Copyright Rules, 2013, and for trade mark complaints.

6.1 What a request should contain

• The legal authority relied on — the statute and provision, and the order, warrant or requisition itself.
• The issuing authority, and the name, designation and contact details of the officer.
• The specific Content, account or records sought, identified by URL or username. We cannot act on a general request.
• The period covered, where records are sought.
• Whether a preservation direction accompanies the request.

6.2 How we handle it

• We assess each request against the legal authority it cites, and act on a valid one within the period the law prescribes — 3 hours for an order under Rule 3(1)(d) of the IT Rules, 2021, as amended in 2026.
• We disclose no more than the request requires.
• We refuse a request that is not lawfully made, or that exceeds the authority it cites.
• Where the law permits us to notify the affected User, we do.
• We record every request and the action taken.

6.3 Service of legal notice

Legal notices should be served at Placeholder, to be configured before publication: [BUSINESS ADDRESS WITH PIN CODE], with a copy by email to the legal contact above. Service by email alone is accepted for correspondence but does not by itself constitute valid service where a statute or rule requires another mode.

For anything that is not a legal matter — a bug, a question about a feature, or trouble signing in.

You are not required to come to us first in every case, and nothing on this page limits your access to these routes.

Grievance Appellate Committee

Constituted under Rule 3A of the IT Rules, 2021 to hear appeals against an intermediary's grievance decision, within 30 days of that decision. Appeals are filed through the portal the Central Government maintains for the purpose.

Data Protection Board of India

Constituted under the DPDP Act, 2023 with effect from 13 November 2025, to determine complaints about personal data after they have first been raised with the Data Fiduciary.

National Cyber Crime Reporting Portal

cybercrime.gov.in — for reporting cybercrime, including anonymous reports of online sexual content involving women and children.

Consumer commissions

Under the Consumer Protection Act, 2019, where that Act applies to the matter.

• Rule 3(1)(a) and (b) — terms and rules. The Terms of Service, Privacy Policy, Community Guidelines and Content Policy are published and accessible without an account.
• Rule 3(1)(b) — periodic notice. We remind Users of the rules, and of the consequences of breaching them, at least once every three months.
• Rule 3(2) — Grievance Officer. Name and contact details are published in Section 3 of this page and on the Grievance Redressal page.
• Rule 3A — appeals. The right to appeal to a Grievance Appellate Committee within 30 days is stated in the Grievance Redressal Policy.
• Section 5, DPDP Act, 2023 — notice to Data Principals. Given through the Privacy Policy and at the point of sign-up.
• Rule 4, IT Rules, 2021 — Significant Social Media Intermediary obligations. Not applicable at Boznaw's current scale. If the 50 lakh registered-user threshold is crossed, the additional officers and monthly compliance reports required by that Rule will be implemented and published.